Aabani Policies

 

Payment & Gratuities

We accept Visa, MasterCard, Discover, American Express, Check, and Cash as forms of payment. 

***Our stylists graciously accept gratuity in the form of cash, check or venmo. We do not put gratuity on credit cards.


Arrivals

Please arrive on time for your appointment.

To ensure promptness with all guests, we will reschedule any appointment that is 15 minutes late to another time. Any guest with consecutive late arrivals may be subject to pre-payment of all future appointments.


Cancellations

In the event that you need to cancel your appointment, please be sure to give us a 24-hour notice.

Any appointments that are canceled without a 24-hour notice are subject to a cancellation fee of 50% of scheduled service(s) charges.

Any appointments that are ‘no show’ will be subject to 100% of the scheduled service(s) charges.  

We require a credit card on file to hold all reservations.


CANCELLATION POLICY

Aabani Salon has a strict cancellation policy. Here are the reasons why we stand behind that decision. 

First, we want to start  by thanking our guests.  Without your support, we would not be able to confidently stand behind our policy. We feel strongly that our guests who visit us repeatedly, respect us as professionals and we’re grateful because this is the regard at which we hold ourselves. 

In advance of our explanation of policy, we thank you for understanding and your cooperation in following our cancellation policy.

CANCELLATION POLICIES ARE EVERYWHERE

Many businesses have cancellation policies including Dentist and Doctor offices , Restaurants and  Spas. We suspect that these businesses have this policy for similar reasons.

OUR POLICY PROTECTS OUR STYLISTS

Did you know that in our industry, most Stylists earn their income by commission?  This means they do not make a salary, they do not get paid hourly.  They earn their living by taking care of the guests in their chairs.  If a guest doesn’t show up for their appointment or cancels with little notice, this doesn’t leave an opportunity for the Stylist to book another appointment.

OUR POLICY PROTECTS OUR GUESTS

Did you know that at Aabani Salon, we have at any given moment, three to ten guests waiting on a cancellation list for appointments?  Because of this, we have to enforce our policy to best serve those who are eagerly waiting for their appointments.

OUR POLICY FOR OUR GUESTS

In the event that you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot. Any appointments that are canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s). Any appointments that are ‘no show’ will be subject to 100% of all the scheduled service(s).

GRACE & EXCEPTIONS

We understand that accidents happen and emergencies occur.   We will do our best to accommodate these rare occasions with grace. We do however record these occurrences so as to prevent abuse of the policy. 

Of course we do  not want you coming in if you are sick! If you are sick please stay home. 

Your Cancelation will be forgiven and we thank you for your consideration.

Our goal is to be preventative in order to protect and accommodate our team and guests.

Thank you for your understanding!

Aabani Salon